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Job Title: Permanent Position of System Manager, CRM Global ERP/SAP, Service Functions in Danbury/Bridgeport (S
Description
Permanent Position of System Manager, CRM Global ERP/SAP, Service Functions in Danbury/Bridgeport (Shelton), CT • SAP / ERP / IT Service Leader supporting PKI Global Service Operations • Staff, train & supervise personnel that provide SAP / ERP Global Service Support • Support the PKI Global Service Team in all Service Contracts, Contract Sales, Service Administration and Remote Service matters. • Provide Global Service Mgt. with information & solutions on available systems to insure their continued success in varied markets • Assist Director of Global ERP with all service related projects world-wide. • Ability to think strategically& flexibly when working with internal Service Business customers • Utilize an assertive personality with drive & high energy while being passionate regarding action, driving change, solving tough problems and managing multiple deadlines. • Excellent people & communication skills to interface to the User community, IT Mgt and all Service Business Levels. • Business Professional with extensive Mgt. experience in SAP Service Modules (CS, CRM, SD, etc.) while providing solutions for business applications in highly diversified business segments. • Manage a geographically dispersed team environment; build and maintain strong team relationships with remote partners. • Prioritize Projects with User community including ROI, Cost/Benefit Analysis. • Business Contact & Communication including attending Global Service meetings, etc. Experience Required • Manager of an ERP “Service” operation. • Knowledge of SAP best practices • SAP module experience in SD, CS, SM, CRM, Remote Service. • Strong Project Management experience with associated excellent written and verbal communication skills • Experience required to support Position Responsibilities listed • Exposure to Multinational, Multicurrency & Multilingual Global Implementations. • Ability to Recognize flaws in existing processes, recommend & implement the required change. Education Required 5 years minimum experience in a similar environment Bachelors or Masters Degree in Business Mgt. or Information Technology
Details
Job Ref: TEAM
Hours: Full Time
Location: United States
Working Term: Permanent
Salary:
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